AI/Automation Team Company Policies
List of Services
-
9 AM to 5 PM WorkdayList Item 1
You are expected to work and be available 9 AM to 5 PM Eastern (NYC time). Quickly reply to requests from customers or team members.
-
English OnlyList Item 2
Always use English in all company communications.
-
Cameras OnList Item 3
Cameras must be on for every meeting. Your full face must be visible on camera at all times.
-
Overtime ApprovalList Item 4
You must get approval for overtime beyond 40 hours per week.
-
Time/Screen Tracking
Clock in when you’re working. Clock out when you’re on a break. Review your screenshots, ensure your work matches what is shown, and provide receipts if anything appears incorrect.
-
Attendance Policies
Reach out to us two weeks in advance for planned time off. You will receive a bonus if you do not miss a workday (requires working at least 7 hours on all five days of the work week).
-
Take Responsibility for Mistakes
We do not make excuses. We take responsibility for our mistakes.
-
Always Close the Loop
Overcommunicate between team members and clients. We always want to keep our team members and clients updated every step of the way.
-
Be Humble
Avoid talking down to others. Do unto others what you would have others do unto you.
-
No Soliciting
No lending, borrowing, buying, or selling among team members.
-
No Flirting
No flirting, intrusive questioning, or other interactions that may be interpreted as approach behaviors for dating.
-